Frequently Asked Questions
How close can it zoom in?
Very close. It can zoom in up to 1000 times, showing tiny details you can't see with just your eyes.
Do I need a phone or tablet?
No. It has its own screen built in. No apps, no extra devices.
Are they safe for little ones?
Brava Mamma Microscope is made with little ones in mind. It is designed to enjoy during creative play. We always recommend adult supervision, especially little ones.
Does it need batteries?
No. Just plug it in and charge it, like a phone.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.